I recently went to Walmart and got some tires for my truck. I was not sure if they were done or not so I went to the check out with a pair of gloves a shirt and some boxers and my scan thing for the tires.
The lady scanned my stuff thru and when she went to scan the tires it said they were not done yet and because of that the bar code scan thing would not ring up until they were done. I said ok no big deal so I handed her a check and paid for my gloves shirt and boxer with no problems at all 19.09$
I walked around a bit more until my truck was done. When it was done I went to pay for them handed the lady a check and Telecheck declined it! Not even 40 mins later after writing the first one! I said I dont know why it wont go thru? I have money in there. She said she didnt know?
So I went back to the tire place told him what happened and he tried a check back there and same thing, Telecheck denied it! I told him I know for a fact there is money in there because we just got out taxes back and they were in there. He did not know why it would not verify
He called the manager and the manager said he did not know why it would do that but he would let me drive back to my bank 40 miles bank home and get the money and come back and pay them.
So they took my drivers licenses information and I drove back home 40 miles just to get the 730$ for the tires that was there all along and turn back around drive back to Walmart and pay them. 50$ worth of gas later.
Our account was opened a week before this happened so Telecheck has not developed any rating with our account there for it declined my check! 6300$ in the account and they declined my 730$ check! But cashed the 19.09$ one ruffly 25 mins before that.
A *** of a way to loose business if you ask me! Similar situation happened 2 days later the grocery store. Luckily I had some cash on me.
I will NEVER shop any where that uses Telecheck again! You dont want my money or business I will give it to someone that wants it!
Monetary Loss: $50.