3 comments

I recently wrote a check from my business account at a Telecheck merchant.The cashier scanned the check, it was accepted, and I left the store with my merchandise.

Within one week I was receiving hostile collections calls from Telecheck claiming that I had written a check on a closed account. The account number that they have in their records for my business is not my account number nor is it even a valid account number at my bank. I paid them the face value of the check but not the $25 return check fee because I documented that an electronic error had occured. They submitted an account number to my bank that was completely different than the one on my check.

I sent to their research department a copy of the original check, a copy of the erroneous account information received by my bank, a letter from my bank stating that my account has been open and in use for 23 years, a copy of my receipt from the store with the tracing number, a copy of their collection notice with their reference number on it and a letter explaining it all. Nearly a month later, I still can't write a check anywhere because they are holding all my accounts hostage because of the $25 fee. I have made many many calls to customer service and been transferred around in circles and faxxed my dispute information to the numbers they give me multiple times all to no avail. There is no phone number for the research department and nobody who can verify if the information has been received and no resolution available except to pay the money that I have clearly documented that I don't owe.

My problem with that is that it allows them to steal money from people who don't owe it at any time without cause or explanation.I would be interested to know what percentage of their income is actually stolen from people who pay up just because there is nothing esle they can do to have their checking accounts released

Had an Experience with Telecheck?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#374519

:cry :( :roll :? :( :( :( what the *** is wrong with telecheck they are making us crazy at the wrong time.out of state without gas and denied my own money.

whats with that. couldnt write a ck had several thousand in my acct. no problem today.

however didnt help at midnight out of state.this is ***.

Anonymous
#177591

Had a check denied so I paid with a Debit Card.Called the CS number and they asked me a lot of personal questions that I didn't feel comfortable answering.

Then I found out that it is located in the Philippines.

Yeah, I'm going to give out bank routing number, account number, my ssn, DL number, address, etc to some stranger in Manila.HA HA HA.

Don't do business with people who use Telecheck.

krayzee8
Bailey, Colorado, United States #15151

I agree about customer service at Telecheck.They are rude, disrespectful and basically indicate that they do not care one bit about you or your situation or provide you ANY worthwhile assistance in resolving simple issues.

Telecheck clients (i.e.

Wal-mart, Sam's Club) should think twice about doing business with these people.Telecheck's lack of assistance means that good consumers stuck in a Telecheck created situation cannot write checks to buy products from Telecheck's clients.

You May Also Like

World Financial Group - Review in Financial Services category from Sacramento, California World Financial Group "Hey it's me Liquid. I was given this in response to my "You are a pyramid" accusation. They claimed that "Why would Nationwide slap their name with World Financial Group..." Read more World Financial Group - FFIUL: Transamerica *Keeps* All Your Money When You Die World Financial Group "A shocking little-known fact of Universal Life (xUL) policies: you LOSE your policy's entire cash value when you die. This is true of Transamerica’s Financial Foundation Indexed Universal Life (FFIUL)..." Read more WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL Paypal "These Crooks can use a money figure & call it a "Debt Cancellation Fee" & when that backfires they call it a "Card Security Fee". They can tell you..." Read more World Financial Group - Why the FFIUL--WFG’s Flagship Policy--is a *Disaster* World Financial Group "Please see attached the chart page from a Transamerica Financial Foundation Indexed Universal Life (FFIUL) policy. A California WFG agent sold this policy to a client earlier this year. Transamerica..." Read more Beware - Overstock.com is stealing customer's bitcoin Overstock "Unfortunately Overstock.com is doing bitcoin, and all cryptocurrencies they "accept", a huge disservice. I love bitcoin and all that it stands for. I also love how secure it is, however,..." Read more Pissed of jollibee ruin my surprise for my daughtrs birthday Jollibee "I ordered throuh online jolibee padala and pay via credit card it was confirmed by paypal that the payment has been recieved. I call my daughter that wait for the..." Read more Delaware Fine Art Auction - Not living up to their promises Delaware Fine Art Auction " On June 1st, 2017 I purchased 2 Warhol artworks at auction from Delaware Fine Art Auction. I purchased lot #112: Warhols t-shirt and lot#113: Warhols Coca-Cola Bottle. Delaware Fine..." Read more Yamaha Motor - Corrupt Yamaha four stroke F115 outboard engine 2013 Yamaha Motor "I purchased 2 Yamaha four stroke F115 outboard engines from Yamaha dealer in Abu Dhabi " Alyousuf " October 2013. Regular and timely service done with them with no reported..." Read more