I tried to make a purchase on Amazon using my personal checking account and I kept getting a message that Telecheck refused the transaction.When I called to inquire (and I am pleasant to reps when there is a problem since I need their help), the rep was impatient and rude.
This person had a very thick accent and was very difficult to understand. I had to ask her to repeat herself only one time, and she got very hissy with me. Seriously??
How does a rude person who can't speak English even get a job like this???Vendors need to find another company to verify bank account purchases.
Review about: Telecheck Check Payment Processing Service.
Reason of review: Poor customer service.
Preferred solution: call me so I can give them the time of my call.
I didn't like: Rude customer service.