Not resolved
Billing Practices
Customer service

I tried to make a purchase on Amazon using my personal checking account and I kept getting a message that Telecheck refused the transaction. When I called to inquire (and I am pleasant to reps when there is a problem since I need their help), the rep was impatient and rude.

This person had a very thick accent and was very difficult to understand. I had to ask her to repeat herself only one time, and she got very hissy with me. Seriously??

How does a rude person who can't speak English even get a job like this??? Vendors need to find another company to verify bank account purchases.

Review about: Telecheck Check Payment Processing Service.

Reason of review: Poor customer service.

Preferred solution: call me so I can give them the time of my call.

I didn't like: Rude customer service.

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