I went to a new Walgreen's in our town and Telecheck declined my check. I had plenty of money in my checking account, and I couldn't get a reasonable response from Walgreen's as to why it was declined.
I put the items through on my Debit Card, which comes from where? My checking account! Dummies. I asked them for the name and number of the "third party" company they use for their check services so I could call them.
I was totally embarrassed AND pissed that Telecheck did that to me and wanted an answer to my "Why?" question. Walgreen's gave me a pre-printed slip of paper with Telecheck's phone number on it......obviously Telecheck does this on a regular basis to people. When I called the number, I got a recording that asked me to enter the Record Number of the slip of paper Walgreen's gave me followed by the # key, the amount of my check number followed by the # key, my check number followed by the # key, all the numbers on the bottom of my check followed by the # key, the date of the check followed by the # key, and then asked me to enter it all again.....and again.....and again... It was an endless loop!!!!!!!!!
I never got to speak to anyone. Needless to say I was even more pissed at Telecheck. I tried calling Walgreen's.....no manager available until Monday (it's Saturday). I tried called Walgreen's National Customer Service and they wanted to give me the same number for Telecheck tha I had just called.
They gave me another number for the National Headquarters, but of course, they aren't available until Monday either. I'm still pissed.
I couldn't believe it when I saw the name of this site when I typed in Telecheck. How appropriate.