Livingston, New Jersey
Not resolved
3 comments

Went to a store that I use quite often. My check was refused.

Over 900 in the bank and it was refused. No reason was given, no excuse.When I called TeleCheck, the computer hung up on me twice. So far, I wasted 9 minutes. Then the third time that I called I got a man who called himself Joel.

He hemmed and hawed and wanted a whole bunch of information. Refused to give a reason for the refusal. He hung up on me after 8 minutes. I called back, got Sarah this time.

I asked for a supervisor-got Joel again. I asked for a different supervisor, he hung up on me again. Four times that company either hung up on me with the computer or with their employee Joel.

I do not appreciate their tactics.

Monetary Loss: $11.

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Two Ton Tilly
#462763

I have recently gone back to the store and wrote a check, had no problem. They said that their system was down, but accepted the check.

Wish that I knew what was going on. :?

Anonymous
#449636

ps I am from Belton Texas, not NJ. The store where this happened has some things that I cannot get other places.

Their manager is not responsible for what happened.

TeleCheck does not cooperate with anyone. They have their own agenda.

nikalseyn
#444312

Complain, in person to the manager of the store. Then, complain to corporate if they are a chain.

Then, don't shop at that store. Ever.

You cannot win but you can express your disgust with the store and their use of Telecheck. Even if you have to pay a bit more, I would avoid that particular store.

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