I called 5 times in one hour trying to clear up a matter, which according to them took place 5 years ago. Each time I called I had to speak with a different person and none of them spoke English clearly so they got irritated because they had to repeat the information several times.
The last person got so angry with me that she yelled. I asked to speak with a supervisor but was told no supervisor was available.
I wonder if the merchants are aware that their customers are being treated like dirt by the employees of Telecheck? There has to be a way to make complaints about the level of customer service.