donna c Mkq

Dispute

I am debited each month and have no idea why. I cannot reach a customer service rep A debit to my account has been deducted for reasons unknown
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Loss:
$38
Pros:
  • There are no pros
Cons:
  • Everything these people stand for

Preferred solution: Full refund

User's recommendation: DO NOT USE THIS SERVICE!!!!!!!!

Annalyn Him

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Verified Reviewer
| map-marker Tampa, Florida

Check deneied

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Had to call about 10 times before getting to speak to a live person. Trying to get information from website also impossible.
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User's recommendation: Stop outsourcing!

laurie c Bll

Frustration

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I cannot get a hold of a live person to report fraud, that Telecheck is withdrawling money from my business checking account without my permission. The only way to report this to Telecheck is by going to their "getassistance" website and inputting my sensitive information, my bank & routing #, My drivers license #, name, address and ss#! Why would I do give this information when I am already experiencing fraud with Telecheck
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Loss:
$434
Cons:
  • Ive never used them so i do not know

Preferred solution: I just want to speak to a live person. your automatic service is terrible

Georgia F

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Verified Reviewer

Unable to reach anyone

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Tried calling 800 number. Recording does not allow me to enter my info. Tried going online unable to retrieve info on the website either
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Cons:
  • Unable to reach

Preferred solution: Answer to my question

Wayne R Ety

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Verified Reviewer

Inadequate service

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Customer service is horribleonline service does not work.. keeps making requests for the same information over and over no-one to talk you worthless
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Cons:
  • Not working right now

Preferred solution: Apology

User's recommendation: Don’t waste your time contacting this service

Anonymous
map-marker Pearland, Texas

Could not get hold of a live person

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Finally spoke to live person...transferred me to another department and got disconnected...finally spoke to live person and they answered all my questions. Took forever to get a live person just to ask a couple of questions...
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User's recommendation: Keep trying lol

Alexander M Rsg

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Verified Reviewer

Worst job ever.

Hello, guy my name is Max and I work for Tellecheck a couple months ago and now I can confess that I felt really bad for consumer whenever I had to assist a consumer because I knew that most of the time he/she would be wasting his/her time just for me to tell him/her that the check is not going to be approved because their accounts don't have another history and that pissed me off so much even though it had nothing to do with me.
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Pros:
  • No pros all con
Cons:
  • Everything these people stand for

Preferred solution: nothing.

User's recommendation: Stay away from there

Mattew Vfj
map-marker Mckenzie, Tennessee

Declined check

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I tried for overy an hour to reach out for help with an issue with telecheck using the website and by phone without any success. By phone I input all info requested and the recording would take me back to the beginning and again request information. The website would not work either.
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Alex P Aky

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Verified Reviewer

Fraud

Received a letter saying i owe Walmart money for insufficient funds funny thing dont have a bank account with this bank that they are saying its through. I tried giving them the reference number off the letter and they cant find anything? Then they wanted a DL number. Something Stinks then to top this off she hung up on me because I cant give her the account number??? What !!! I cant because there isnt oneLOL
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Preferred solution: Apology

User's recommendation: Proceed with caution

Barbara R Thy

Walmart give me a white slip to call telecheck i need to talk to someone

I need to speak with a live person please give me a number where I can reach someone to talk to I cannot get through to anyone and I need to see why my ck was declined
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Preferred solution: A person on the phone that I can talk o

Anonymous
map-marker Des Moines, Iowa

Because they are BS and don't know an correct check from a bogus one.

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Numerous times they deny an account that has over $40,000 in it. No reason given just immediately deny. This is a BS company and anyone who uses them to verify checks needs their heads examined. The last one they denied the person at the checkout told me they had approved bogus checks from her account.
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Thomas J Oxr

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Verified Reviewer

They shouldnt be aloud to do business anywhere.imo

Updated by user Jun 08, 2023

Telecheck is hooked up to merchants cash register

Updated by user Jun 07, 2023

I see theyare even starting to sensor emails

Original review Jun 07, 2023
FEach time i write a check it gets declined, i end up extremely embarrassed a 66 years old retired. Hi number check. YET I HAVE MORE THEN ENOUGH TO PAY BY CHECK. YET I GO HOME CALL TELCHECK WATE 2 HOURS THROUGH THERE MAZE ,THEN HAVE SOME ONE WHO CANT SPEAK ENGLISH AND EXPLAIN WHY YOUR DOING THIS TO ME. I CANT GET GAS FOOD , IM STARTING TO FEAR SENDING OUT BILLS, I CAN GO TO CUB FOODS HAVE A CART FULL OF FOOD ON OUR LIST, GET TO CHECK OUT AND THEY SAY IT WILL NOT GO THROUGH. THEY TAKE THE FOOD BACK, IVE BEEN SHOPPING THERE FOR YEARS I KNOW THE PEOPLE SOO EMBARRASSED
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Pros:
  • No pros all con
Cons:
  • None what so ever

Preferred solution: For them to let me write my checks with out having to get THERE APPROVAL

User's recommendation: Inquire with company your planning on making a purchase to see if they use ...telcheck.. if they do just turn around and find another shop.

Richard R Aas

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Verified Reviewer

Who the *** are they to discriminate who can USA a check and who can’t

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Stop and shop keeps denying my checks from stop and shop they say it doesnt fit the guide lines I been using the same check fir years
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Cons:
  • Suck
Marilyn L Aqw

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Verified Reviewer

No help from Telecheck

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Original review Apr 24, 2023
I have my bank accounts on file with Telecheck at local Casinos. I want to remove all my info from the Telecheck system. I tried several phone numbers to get help with no success. The automated phone options do not offer assistance with this. I somehow got to speak with a person, but they did not know how to remove my information. The casino told me they cannot remove my info, that I need to contact Telecheck. Very frustrating.
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Preferred solution: I would like all my bank information and name removed from the telecheck system.

User's recommendation: Do not put your bank account info into Telecheck at casinos.

Anonymous
map-marker Kearny, New Jersey

Denied check

Every time I use a clinic stop and shop it gets rejected they say it doesnt meet their check standards even though I use the same check for years . They are *** all Chinese who answer the phone . Same *** all the time
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User's recommendation: Try not to use Telecheck

Vickie W Kxx

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Verified Reviewer

They took money out of my account that I did not approve

Updated by user May 17, 2023

I never did, as I do not except checks, but somehow the got my bank information and got into my acccount

Original review Feb 23, 2023
Was going through my bank statements and Telecheck took over $800.00 out of my account that I did not authorize. To get my money back I had to fill out a dispute letter.

So I did that along with a copy of my bank statement showing them what they did. They responded with they need my driver's license, social security number and a voided check. Not sure why in the *** they need that information but I refuse to send this crooked company anymore information. So I guess I will eat that money.

This is the worst people I know. So watch your bank statements. When I did get ahold of someone they could even pull up the ID number on my statement. So someone in that company is getting away with fraud!!!

And Nobody wants to help without giving them more information.

I CALL *** I won't put my personal information on this site. What good is it going to do?
View full review
Loss:
$859

Preferred solution: Full refund

User's recommendation: *** NO

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