Telecheck Reviews

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New Reviewer
I was at Walmart and my check was denied. I have never written a bad check and had available funds in my account. The manager took the toy out of my daughters hand while I was trying to take care of the problem. When I called telecheck they stated I did not have a...
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83 comments
#2048980

contact your state's attorney general, that is what I am going to do if my situation does not get resolved. I am having the same issue as you.

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ID
#155131 Review #155131 is a subjective opinion of poster.
Location
Kansas City, Missouri
New Reviewer

I payed for a dental procedure, it was never done. requested my money to be returned. this was in May,2021. why is my money being held against my will?

there is no reason for your company to hold my money this long. I was never told what the problem is. case number wrong all kind of BS reasons. have good credit. I am 79 years old and live on social security. this money is out of my savings please send me my money back. nnnee desperately back. need desperat

User's recommendation: dont use it.

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ID
#2810267 Review #2810267 is a subjective opinion of poster.
Pros
  • Frustrating
Cons
  • Have no right to keep my money
  • Worthless customer service
Preferred solution
Full refund

Check declined

Been trying to call tele check for two weeks now for a code 3 and get no answer or reply. All it tell me that it cant identify my account and when I try to talk to person the phone hangs up.
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ID
#2807042 Review #2807042 is a subjective opinion of poster.
Location
New Iberia, Louisiana

Check declined

I been calling for 2 weeks if not longer to do verification on why my check keeps getting a code 3 and no one answer it hang up everytime
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ID
#2805062 Review #2805062 is a subjective opinion of poster.
Location
New Iberia, Louisiana
New Reviewer

Worthless company

This company has to be one of the worst companies I've ever dealt with. No retail vendor should be rewarding this company by utilizing their services. Only when companies start pulling out will these guys potentially step up. Ridiculous.

User's recommendation: Never.

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ID
#2767368 Review #2767368 is a subjective opinion of poster.
Location
Cape Coral, Florida
Preferred solution
Find out why you're declining my company checks. My company has zero (0) unpaid checks ever presented.
New Reviewer

Transaction related

Telecheck - Transaction related
I was calling to check on my account and I can't get through this number 180******** . What's going on with the phone line
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ID
#2695998 Review #2695998 is a subjective opinion of poster.
Preferred solution
Get through to tele check customer service solutions department

Can't cash any kind of checks

Had 4 checks returned from my bank due to atm and bank errors and poor response from the bank branch to fix...... Fees were waived from my bank,checks were ran again and cleared even paid the NSF fees from business that had nothing to do with my banks issues!That was weeks ago but for some reason Telecheck tells me it could be up to 5 years before I can write a check!!!Wow.....what???I asked to speak with a supervisor put on hold then asked to call back supervisor is on lunch!BBB or Attorney General maybe needs to get involved?
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ID
#2693779 Review #2693779 is a subjective opinion of poster.
Location
Moline, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Multiple declined checks

In 2019 I had my checking account hacked. I worked with the bank and closed the account. Then opened a new account. Unfortunately 1 check to Walmart did not clear before the change as a result but the check cleared. Well Walmart does not handle their bounced checks anymore. When I found out about the bad check I corrected it. Since then every check I write that goes through telecheck gets declined. They say not enough history to approve it. When called they told me to keep writing checks so they can get a history.
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ID
#2636745 Review #2636745 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
I am a Pro Customer with 20 years experience buying at Home Depot. On my last visit to the Stuart FL store my purchase totaled about $55 and I wrote a check on Seacoast Bank and presented it to the cashier who ran it through and rejected it. I left my purchases and...
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ID
#2604177 Review #2604177 is a subjective opinion of poster.
Location
Stuart, Florida
New Reviewer

I was declined a debit purchase at Amazon and therefore have no routing or bank acc number and can’t get them on the phone to resolve :(

This place is ridiculous! Shouldnt have ever been declined in the first place and cant get an actual person to resolve this matter!

User's recommendation: Get a number with actual people working for customers and don’t blame Covid on why you’re customer service sucks!!!

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ID
#2558535 Review #2558535 is a subjective opinion of poster.
Pros
  • Autocheck
Loss
$60
Preferred solution
My privileges restored as they should’ve Never been revoked or dropped to this!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to contact representative to obtain information

no phone listing that able you to reach a customer service rerepresentative no phone number available on your web site

User's recommendation: have anumber on your web site.

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ID
#2423513 Review #2423513 is a subjective opinion of poster.
Preferred solution
what information was used specifically to decline my check

Returned check

It is extremely hard to talk to a live customer service representative. It's hard to navigate through the prompts to handle a person affairs. My biggest complaint with telecheck is that business with returned checks should be handle more with live representatives to answer questions and to confirm that with confidents that your transaction has been taken care of.
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ID
#2408821 Review #2408821 is a subjective opinion of poster.
Location
Waxahachie, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Check denied by professional office

I attempted to pay my professional office bill (only $45). The office then submitted it though Telecheck. Payment was denied because of 'insufficient history' with Telecheck even though I carry a relatively large balance in my checking account. I had to pay by cash. 'Bill' and 'Tom' (fake names) at the call center in some far corner of the world did not resolve the issue. Both said that the issue was not negotiable. This was very humiliating. I never had this experience before.

User's recommendation: Professional offices should not use Telecheck.

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ID
#2403057 Review #2403057 is a subjective opinion of poster.
Product
Telecheck Check
Cons
  • Not being able to use my checking account
Preferred solution
Apology
New Reviewer

Telecheck Declined check for $108.00 at Home Depot

Update by user Feb 11, 2021

I have not heard 1 word from Tele Check

Original review posted by user Jan 12, 2021
This "service" is ridiculous and the Manager at Home Depot agreed. According to him Telecheck causes them nothing but irritated consumers. I am trying to purchase a bath ceiling fan for an apartment I own that is being remodeled. Normally checks are only used to pay bills. The account has $35,000 in it but Telecheck won't clear checks due to lack of history, despite me providing a valid ID (license). Worst customer service!!!!

User's recommendation: Shop somewhere that doesn't use Telecheck. Call this company out in social media.

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ID
#2377610 Review #2377610 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

To remove my name from there system

Will Walmart exept my new check
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ID
#2366108 Review #2366108 is a subjective opinion of poster.
Product
Telecheck Check
Pros
  • Embarrasing
Cons
  • Possibility to solves the problems
New Reviewer

Pay check

Check returned by the merchant
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ID
#2332546 Review #2332546 is a subjective opinion of poster.
Location
Frankfort, Kentucky
Product
Telecheck Check
Pros
  • Provide limited service
Cons
  • Reject our checks and cannot give us a reason why
Preferred solution
Pay off check

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