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Telecheck

Telecheck

www.telecheck.com
What is your customer experience with Telecheck?

Telecheck Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Telecheck has 1.2 star rating based on 141 customer reviews. Consumers are mostly dissatisfied.

  • 50% of users would likely recommend Telecheck to a friend or colleague.

  • Rating Distribution
  • Pros: Aggravating, Embarrasing, Civil rightsfor privacy invaded.
    Cons: Lack of expedient recourse for declined check, Worthless customer service, Reject our checks and cannot give us a reason why.

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Media from reviews

Telecheck declined my check 4 different times at Walmart
Telecheck - Transaction relatedTelecheck - Never been so embarrassed in my life
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Alexius Hii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frankfurt, Hesse

The worst

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Just awful absolutely the most awful company I hate all credit reporting agencies they are all crooks

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Maty M Dvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Declined transaction tio.

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Telecheck supposedly declined a check on January 13th, 2025 for $40.26, made out to Walmart. I contacted Telecheck, they gave me that information, but I have no record on my bank statement that it was returned.

'Rain' at Telecheck said she can't help if it was a debit card. I don't have any checks to write from ICCU.

I only use a debit card. HELP.

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Loss:
$40
Cons:
  • Decline debit cards but dont have any information for consumer

Preferred solution: Apology

User's recommendation: Good luck if you are declined

Maty M Dvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Declined

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Why was my debit card declined by Telecheck? I never write checks. This transaction doesn't show up on my bank statement.

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Preferred solution: Apology

User's recommendation: Good luck trying to get anything resolved!

Sadiyah Yan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salt Lake City, Utah

I need to see about a check I know I have a check return but never received a letter

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I know I have a returned check I've been trying to pay it for months but can't get through the answering auto thingy, I've tried so many times but the I can't answer what they are asking for and there is no other options I just want to pay it but need all this unnecessary information

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Anonymous
map-marker Loma Linda, California

Terrible experience.

I never write checks, but I needed to pay the dealership for a costly $3k car repair and didn't want to get charged a 3% credit card fee. The dealership ran the check through twice and it was denied both times.

I called into TeleCheck to find out what the problem was. They asked me a bunch of questions to verify my identity and then said pretty much, yeah, you are denied because lack of history. I was told I could wait 24 hours and try again! I'm standing at a dealership with my ride waiting outside and am leaving on vacation tomorrow.

I'm not waiting 24 hours to try again! I finally decided to use all the cash I had on hand for vacation which was about $2500 and tried to write a check for the remaining $500 and that was DENIED too! What a joke. The account had 10x that amount in it, and I've got a credit score of 828.

Maybe this is just a ploy to force people to pay the service fee to use a credit card.

Bottom line is this...The merchant/dealership doesn't care. They pay for this service to protect themselves. TeleCheck doesn't care either. They get paid by the merchant.

So, they both win while it's only the customer who loses.

And there is nothing we can do about that. Terr

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User's recommendation: Refuse to use businesses that employ this service

Anonymous
map-marker Alexandria, Virginia

Prevented the use of a check to pay for disabled person's items at Walmart

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In preparation for my disabled daughter's move into a group home, we took her to Walmart to buy personal care items. Telecheck denied a check written from her social security disability account despite adequate funds in the account, and no history of fraudulent or returned checks or other negative information.

It seems that because the account is relatively new, with few checks written on it, they automatically reject those checks. We have few ways to pay for my daughter's needs because of social security disability rules, and telecheck is making her life even harder than it needs to be.

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User's recommendation: None. You are at the mercy of third parties like telecheck that interfere with your financial transactions.

Makyiah Bmj
map-marker Franklin, Tennessee

Great service

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Great customer service! The man answered all my questions and helped me to understand what the process because unfortunately I had a check returned.

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Larry K Tmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To resolve a check problem

Speak to a human person to help resolve the problem. There are too many useless items to try to resolve just one problem!

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Loss:
$58
Cons:
  • Take to a human representative

Preferred solution: Info on check I wrote and the account got cancelled because my acct was compromised by unknown person/s

Julius G Efz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Holding my debt hostage

First off, they should be fined by the government for not having a functioning phone number. They have no lines of communication and this needs to be addressed.

They are holding consumers' debts hostage. This is stopping me from obtaining a credit union bank account. This is unacceptable. I have made several attempts to take care of this debt.

This company needs to be investigated for unfair consumer practices. How long will they be allowed to hold people's debts hostage?

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Cons:
  • Bad debt company

Preferred solution: I would like the debt so you can pay for it. This holding me back and I don't like lingering debts that I wasn't aware not showing up for j my credit report. This should of been on my credit report but it's not but it's still hurting me.

User's recommendation: Don't trust them

Julius G Efz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lingering check

They are holding my debt hostage. They will provide the information I need to settle the debt. They do not have a functional phone.

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Pros:
  • No pros
Cons:
  • Bad business dealings

Preferred solution: My debt settled

User's recommendation: Seek and attorney

Anonymous
map-marker Mansfield, Texas

I need help with my credit limit I could not get a live voice to help me. Please have someone call me Telephone 256506****

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I need to talk to live person Please send a telephone number for me to call Thanks I need help with my problem

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Anonymous
map-marker Monclova, Ohio

Declined check

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yes wrote out a check on 9/22/24 was declined for 20 years i wrote out personal checks to buy groceries for my parents that can't hardly walk and have other health issues.what is going on had to call the number to get this fixed and no one would answer phone done it by voicemail what a joke want answers i am allowed to pay by check it is my family and parents you want us to buy your products at the store we should be entitled to write out checks thank you

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User's recommendation: watch how many more customers are going to complain about checks getting declined espiecally when you are buying groceries for your parents

Kathia Qeq
map-marker Seattle, Washington

I’m lucky I saw this . There trying to take money out of a different account than what I used. I thought that was strange,tried to pay the casino and they wouldn’t except my money.

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Im still trying to get it taken care of and its causing me grief onow I carry cash with me. Onto good to carry cash around.

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User's recommendation: Be careful with your money

Lige Zar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bentonville, Arkansas

Has my returned check cleared

Once the check has cleared the bank and the returned fee of $25.00 has been processed, it should not take your electronic system 15-20 days to clear the check writer out of your system. Check writing privileges should be restored immediately.

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Anonymous
map-marker Richton, Mississippi

Declined checks from both my accounts at different banks

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I tried to pay my cell phone bill by online check option because of new fee when a debit or credit card is used and my check was declined. I tried using a different checking account at a different bank and it was declined also.

I have used the online check option before and it has worked it was just not my usual payment method.

I tried to call and find out the issue but you can not get a person on the phone and you can not use the website because my cell phone company doesn't require a check number to process a payment but telecheck required a check number to find out information. Telecheck is nothing but a scam and shouldn't be allowed to be in business

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1 comment
Guest

EXACT same thing here --- now I have to pay them with a credit card because I can't even get bank account draft resetup!! And STILL no way to get to a PERSON at Telecheck!!

Kaleen B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Incorrect consumer data

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My check was refused and when I called for more information I was told the last four digits of my bank account number don't match their information. It's literally my only account with this financial institution and they're telling me I'm wrong and to call my bank to get the correct number. I'm looking at the checks AND logged into my online banking and can see I am correct and all this girl can say to me is "sorry." Where do these people get their information?

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Cons:
  • Shiesty

Preferred solution: Deliver product or service ordered

User's recommendation: Don't do business with anyone who runs your checks through this company

About

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Summary

TeleCheck has been on the market for almost 40 years. The company is headquartered in Houston, Texas. It helps merchants to increase sales, accelerate cash flows and low the operating expenses. And for the customers it offers an extended choice of payment options. The company provides check verification and warranty services as well. These services provide merchants with an increased level of protection against frauds at the point-of-sale. The company operates throughout the United States and Canada. Electronic Check Acceptance is another benefit of TeleCheck. It helps to convert checks into electronic transactions at the point-of-sale and automatically adds the funds to the person's bank account.

Telecheck reviews and complaints

Telecheck is ranked 938 out of 5164 in Financial Services category

Area Served

Worldwide

Payment Methods

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