Went to Firestone to pick up my truck after repairs. Wrote a check and it was handed back to me stating check was declined with no reason.

When I pressed the staff for a reason, he stated that all he could tell me was it was a “code 3” and I could google the meaning, but he had no idea why. When I googled “code 3” I got the following: Code 3 means that TeleCheck has no negative information on the check writer or company. However, the check falls outside of the established guidelines, and TeleCheck will not guarantee this transaction at this time. If you use an Eclipse® or Accelera® terminal, a record number will appear below the Code 3.

It does not tell you what the “guidelines” are.....needless to say, due to my work schedule now I don’t know when I can get back in to settle this. Still have no truck, and will not return to Firestone.

Product or Service Mentioned: Telecheck Check Payment Processing Service.

Reason of review: Problems with payment.

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