I tried to purchase a water heater from Home Depot because my water heater broke down and was leaking every where. I wrote a check for about 375 dollars and was declined.
Telecheck Declined my check because of insufficient history. I had more than 5 thousand dollars in that account. I have never bounced a check. The account had been open for about 2 years.
I wright at least 2 checks a month from that account. They said it was not based on my credit history or the amount of money in my account. They said they have no history of me in their system. They checked my license and every thing checked out.
The next day I went to speak to my bank. They should me the telecheck application that was submitted when they opened up my account. They told me that Telecheck had all of my information. They were willing to help me by speaking to telecheck to make sure that this did not happen again.
But Telecheck was not interested in speaking with my bank. Telecheck said they can not assure me that this will not happen again. They recommended that I start writing small checks through telecheck to build my history. First of all how do I know who is using telecheck?
They are a third party service provider. I did not choose to do business with them I chose to do business with Home Depot. I have written several check that were processed electronically and had no problems. I assume they used a different check processing company.
So I am choosing to do the only thing I have control over, not to do business with Home Depot as long as they do business with Telecheck.
Monetary Loss: $375.